Frequently Asked Questions
Are your originals signed?Yes, all original artworks are hand signed by Eve Toulmin.
Signed limited edition prints will also be available soon, and will be numbered and signed - they’re next on my creative to-do list!
Do you ship internationally?Yes! I currently ship original artworks to selected international destinations, including New Zealand, the United States, Canada, the United Kingdom and parts of Europe. Shipping costs are calculated at checkout based on your location.
Please note that any import duties, taxes or customs fees charged by your country are the responsibility of the purchaser.
Do your paintings come framed?At the moment, my original artworks are sold unframed, but this is something I am exploring for the future.
Frames come in so many beautiful styles, colours and finishes, and the interior designer in me knows how important it is for a piece to feel right within your space. For now, I’m keeping things simple and allowing you to choose a frame that works perfectly with your home or letting the artwork take centre stage.
My paintings are created on heavyweight paper rather than stretched canvas, so they will need to be framed before displaying. I may explore working on canvas for future collections, so watch this space!
Are you open to commissions?Yes, I would love to create a special piece for you.
Please get in touch with your ideas and include a high-quality photograph of your pet or animal. Clear images with good lighting help me capture their personality, character and those little details that make them unique.
How do i care for my artwork?Your artwork will be lovingly wrapped in glassine paper to protect the delicate oil pastel details, with added cardboard protection to keep it safe on its journey to you.
When opening your package, please take your time, we know the excitement is real! Carefully unwrap your artwork to avoid any accidental tears.
For a long and happy life together, we recommend framing your piece behind glass and keeping it away from direct sunlight and damp areas.
Do colours look exactly like the screen?I have carefully photographed and edited my artwork to represent the original colours as accurately as possible. However, colours can vary slightly between different screens and devices.
Please keep this in mind when viewing artwork online, each original piece will have its own natural variations and handmade character.